1. Introduction

NV2 ("we", "us", or "our") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our IT and Telecommunications Consultancy services.

We comply with the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following personal data:

Contact details – such as your name, email address, phone number, and company name.

Business information – relating to your company or the services you request.

Technical data – such as IP address, browser type, time zone, and how you use our website (via cookies or analytics tools).

Communications – any messages, enquiries, or correspondence sent to us.

3. How We Use Your Information

We use your information to:

Respond to enquiries and provide consultancy services.

Manage client relationships and deliver projects.

Improve our website, services, and communications.

Comply with legal or regulatory obligations.

We never sell, rent, or trade your personal data with any third party.

4. Legal Bases for Processing

We process personal data on one or more of the following lawful bases:

Contractual necessity – to deliver requested services or respond to enquiries.

Legitimate interests – to operate and improve our business.

Consent – where you have explicitly agreed (e.g. for marketing communications).

Legal obligation – when required to comply with laws or regulations.

5. Data Sharing

We may share data with:

Trusted service providers (such as hosting, IT support, or analytics services).

Professional advisors (such as accountants or legal consultants).

Regulatory or law enforcement agencies, where required by law.

All third parties are required to handle your data securely and use it only for the agreed purposes.

6. International Data Transfers

If we transfer your data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protection measures approved by relevant authorities.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law (e.g. accounting or tax obligations).
After this period, data will be securely deleted or anonymised.

8. Your Rights

Under the UK and EU GDPR, you have the right to:

Access your personal data.

Request correction of inaccurate information.

Request deletion (“the right to be forgotten”).

Object to or restrict certain types of processing.

Withdraw consent (where applicable).

Request data portability (to receive your data in a machine-readable format).

To exercise your rights, please contact us using the details below. We will respond within one month.

9. Cookies

Our website uses cookies and similar technologies to:

Enable essential website functionality.

Analyse visitor behaviour and improve performance.

Personalise your experience where applicable.

You can manage or disable cookies in your browser settings.
For detailed information, please see our [Cookie Policy] (or include below).

Types of Cookies We Use

Necessary cookies – essential for the website to function.

Analytics cookies – help us understand how visitors use our site (e.g. Google Analytics).

Preference cookies – remember your language or location settings.

By continuing to use our site, you consent to our use of cookies unless you disable them.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us via our Contact page.

If you are not satisfied with our response, you have the right to complain to your data protection authority:

UK: Information Commissioner’s Office (ICO)

EU: You may contact your local supervisory authority.